May 1, 2025
“It’s an honor to have the chance to serve the nearly 11.9 million people who call Ohio home as their voice in the Senate during these last 100 days. Whether it’s organizing tours, delivering flags, or standing alongside Ohioans when they are working with federal agencies, customer service will always be key in my commitment to them.”
WASHINGTON – On Sen. Jon Husted’s (R-Ohio) 100th full day in the Senate, he penned this op-ed in Ohio outlets outlining how he has prioritized Ohioans by focusing on customer service.
In January, Husted started voting as Ohio’s newest senator without even a phone number, email address, office or staff. Since then, he has opened four Ohio offices and his official Washington office, launched the Husted Huddle to meet with Ohioans and taken more than 150 meetings personally with Ohioans.
Key excerpts include:
“In just 100 days, I’ve seen up close how much the federal government complicates and delays services that Ohioans rely on. My team and I have been in the trenches establishing a new Senate office that prioritizes customer service to Ohioans.”
. . .
“While my team has been responding to the questions and concerns of Ohioans daily since January, sometimes our phone lines still get busy. Know that we’re actively answering our phones, listening to your messages, and sending email responses directly to people who reach out to me.”
. . .
“I’m also sharing the work I’m doing with and for Ohioans publicly, on a variety of platforms—because every Ohioan deserves to know how their senator is spending his time on their behalf.”
. . .
“My approach to serving as a U.S. Senator for Ohio isn’t that I think I’m always right—it’s that I value hearing from people directly so that we can get solutions right on the issues that affect our state.”
. . .
“My team and I are committed to coming alongside any Ohioan who needs help navigating a challenge that involves a federal agency. We’ve already helped Ohioans resolve some of these casework issues successfully, and I’ve even personally called the administration to go to bat for individuals who needed immediate assistance.”
. . .
“It’s an honor to have the chance to serve the nearly 11.9 million people who call Ohio home as their voice in the Senate during these last 100 days. Whether it’s organizing tours, delivering flags, or standing alongside Ohioans when they are working with federal agencies, customer service will always be key in my commitment to them. I hope they’ll continue to share with me their hopes, their values, and their insights on how my team can serve them better.”
The full op-ed is available here.